Last updated: 28/10/2026

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This Privacy Policy explains how The Padel Barn Market Bosworth LTD, trading as Bosworth Barns (“we”, “us” or “our”), collects, uses and protects your personal data when you visit our website, contact us or use our services.

It covers information relating to our padel facilities, café and social space, and events.

We are committed to protecting your personal data in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Business name: Bosworth Barns LTD
Trading name: Bosworth Barns
Address: Hoo Hills Farm, Bosworth Road, Wellsborough, Nuneaton, United Kingdom, CV13 6PA
Email: play@bosworthbarns.com

The Padel Barn Market Bosworth LTD is the data controller for the personal information we collect and use for our own business purposes.

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2. What Personal Data We Collect

Information you provide directly

When you contact us, submit a form or enquire about our services, we may collect:

• Your name.

• Your email address and telephone number.

• Details of your enquiry, event or booking request.

• Information you include in messages and correspondence with us.

Please only provide personal information relevant to your enquiry.

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Website usage information

Subject to your cookie choices, Google Analytics may collect technical and usage information, such as:

• Browser and device information.

• Pages visited and interactions with our website.

• Approximate location derived from technical information.

• Time spent on pages and how you reached our website.

Our website hosting and security providers may also process technical information, such as IP addresses and server logs, to deliver and protect the website.

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Booking information

We use MATCHi to facilitate court and session bookings. Information processed through the booking platform may include your name, contact details, booking details and payment-related information.

We may receive information from MATCHi that we need to administer your booking, provide the service and deal with enquiries or cancellations.

Payments made through MATCHi are handled through its payment arrangements. We do not store your full payment card details.

MATCHi’s own privacy policy explains its processing of your information. Our policy applies to booking information that we receive and use for our own purposes.

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3. How We Use Your Personal Data

We use personal data to:

• Respond to enquiries and provide customer support.

• Administer court bookings, sessions and events.

• Communicate important information about your booking or visit.

• Handle cancellations, complaints and related correspondence.

• Understand how visitors use our website, subject to cookie consent.

• Maintain website security and prevent misuse.

• Keep appropriate business records and comply with legal obligations.

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4. Our Lawful Bases for Processing

We use the following lawful bases, depending on the purpose.

Contract and steps before entering a contract
To arrange and provide bookings or services you request, including responding to enquiries necessary to make a booking.

Legitimate interests
To respond to general enquiries, provide customer support, protect our website, administer our business and handle complaints or legal claims. Our interests are providing an effective, secure service and managing our business responsibly. We consider your rights and interests when relying on this basis.

Consent
For Google Analytics cookies and other non-essential cookies where consent is required. You can withdraw your consent through our website’s cookie controls.

Legal obligation
Where we need to retain records or disclose information to meet applicable legal, accounting or regulatory requirements.

Providing some information is necessary for us to respond to your enquiry or fulfil a booking. If you do not provide the information needed, we may be unable to provide the requested service.

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5. Cookies and Analytics

Our website uses cookies and similar technologies.

Strictly necessary cookies support essential website functions. Non-essential analytics cookies, including Google Analytics cookies, are only used after you give consent.

You can accept or reject non-essential cookies and change your preferences through our website’s cookie controls.

For information about the cookies used, their purposes and their duration, please refer to our Cookie Policy.

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6. Who We Share Your Information With

Where necessary for the purposes described in this policy, we may share information with:

• MATCHi, in connection with bookings and related services.

• Google, for website analytics where you have consented.

• Website hosting, IT, security and communication service providers.

• Professional advisers, such as accountants and legal advisers.

• Public authorities or other organisations where disclosure is required by law.

Service providers acting on our behalf are only permitted to process personal information in accordance with our instructions and applicable contractual requirements.

We do not sell your personal information.

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7. International Data Transfers

Some service providers may process personal information outside the UK.

Where a transfer is subject to UK international transfer rules, we must ensure that an appropriate legal mechanism applies, such as UK adequacy regulations or approved contractual safeguards.

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8. How Long We Keep Your Information

We retain personal information for as long as necessary for the purpose for which it was collected.

When deciding how long to retain information, we consider:

• Whether your enquiry, booking or complaint is still active.

• Whether the information is needed to provide ongoing services.

• Applicable legal, accounting and record-keeping requirements.

• Whether records are needed to establish, exercise or defend legal claims.

• The nature and sensitivity of the information.

Analytics information is retained according to the settings applied to our Google Analytics account and the cookie durations described in our Cookie Policy.

When information is no longer needed, we securely delete or anonymise it.

MATCHi applies its own retention rules to information it controls, as explained in its privacy policy.

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9. Your Data Protection Rights

Depending on the circumstances and the lawful basis for processing, you may have the right to:

• Request access to your personal data.

• Request correction of inaccurate or incomplete information.

• Request deletion of your information.

• Request restriction of processing.

• Receive certain information in a portable format or request its transfer to another organisation.

• Withdraw consent where we rely on it. This does not affect processing carried out lawfully before withdrawal.

Your right to object

You have the right to object to processing based on legitimate interests, on grounds relating to your particular situation. You also have an absolute right to object to the use of your personal information for direct marketing.

To exercise your rights, email play@bosworthbarns.com. We may need to verify your identity before responding.

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10. Complaints

If you have concerns about how we handle your personal information, please contact us at manager@bosworthbarns.com.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator. You do not need to contact us before doing so.

Website: ico.org.uk

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11. Keeping Your Information Secure

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access is limited to people and service providers who need the information for their work.

No online service or transmission can be guaranteed to be completely secure.

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12. Links to Other Websites

Our website may contain links to third-party websites and services, including MATCHi.

These organisations have their own privacy policies. Please read them before providing personal information, as this policy does not cover their independent processing.

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13. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, practices or legal requirements.

The latest version will be available on our website, with the date of the most recent update shown at the top. Where required, we will notify you of significant changes.

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14. Contact Us

For questions about this policy or how we use your personal information, contact:

Bosworth Barns
The Padel Barn Market Bosworth LTD
Hoo Hills Farm, Bosworth Road, Wellsborough, Nuneaton, United Kingdom, CV13 6PA 

Email: play@bosworthbarns.com